Urgent Care and Sick Visits
We make every effort to schedule sick visits for established patients on the day you call us and typically have availability to do so.
Ways for an established patient to get an appointment:
- Call the office at 919-859-9991
- Schedule online with the Healow app or by using the
Schedule Online icon above
- Request an appointment through
the patient portal or the
Healow app
If you need after-hours advice in addition to what you can obtain in our
"Is Your Child Sick?" feature, you can
electronically send your question about an established patient to the after-hours triage nurse who will then call you at the number provided.
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When Your Child is Sick
It’s important to have prompt medical attention that helps them feel better and gets them on the road to heaatment your child needs.
If you have questions about your child’s health or you need to bring your child in for a sick visit, call the office so they can talk about your child’s symptoms and schedule a visit based on their health needs.
Sick Child Visits FAQs
Find answers to commonly asked questions on sick child visits.
When can I schedule a sick child visit?
If you’re ever in doubt about whether your child needs a sick visit, call our office. Our staff will ask a few questions to determine the severity of your child’s symptoms, and then help you decide if you need to be seen by one of our pediatricians. Same-day sick visits are usually available.
What happens during a sick child visit?
The purpose of a sick child visit is to promptly diagnose the issue and initiate treatment to set your child on the path to recovery. During the visit, the doctor will review your child's symptoms and medical history. The appointment may also involve blood tests, a urine test, and a physical exam, where the doctor checks your child's heart, neck, throat, and ears.
What conditions can a sick child visit treat?
Sick visits treat many types of injuries and illnesses that need same-day or next-day medical care. Children’s symptoms can change quickly, so don’t hesitate to call if your child’s symptoms get worse. The following are some of the most common conditions treated during sick visits:
- Flu Upper respiratory infections
- Earaches Headaches
- Sore throat or strep throat
- Congestion
- Coughs
- Abdominal pain
- Asthma
- Rashes or hives
- Allergic reactions
- Eye discharge or infection
- Vomiting and/or diarrhea
- Minor injuries like cuts
When does my child need immediate medical care?
When your child is unwell, it's crucial to know when immediate medical attention is needed. Here are key symptoms that should prompt you to contact us immediately:
- Fever of 100.4ºF or higher in children under one year old
- Fever lasting more than three days
- Unusual symptoms persisting beyond three days
- Persistent pain
- Widespread rash
- Fever of 102ºF or higher accompanied by other symptoms in children over one year old
Additionally, a fever paired with a rash, stiff neck, vomiting, or headache could indicate a serious issue.
To ensure prompt care, call our office early in the day. We'll arrange a same-day visit if necessary.
